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Frequently Asked Questions (FAQs): Other

How can we help you?

We are happy to answer questions about our services and procedures.

These are a selection of some common questions that patients have. If your question isn't answered here, please contact our office. It's important to us that our patients understand their dental care.


Numerous families choose McDonald Family Dentistry as their dental home. We are pleased to welcome patients of all ages to our Roanoke dental office, from children and teens to adults and seniors. Here are a few reasons why our patients choose McDonald Family Dentistry for their oral health needs.

#1 Family-Run with Experience You Can Trust

Our general dentists, Dr. Ben and Dr. Kate, are highly skilled and experienced providing dental care of the highest quality. Dr. Ben and Dr. Kate are a stellar husband-and-wife team who are passionate about helping patients improve their oral health and enjoy a lifetime of beautiful smiles.

They also have numerous accolades and are members of the American Dental Association, the Virginia Dental Association, the Roanoke Valley Dental Society, and the Christian Medical and Dental Association.

#2 Compassion, Kindness, and Respect

Everyone on our team treats patients as we would members of our own family. We always approach patients with compassion, kindness, and the utmost respect. You are the most important person in our dental office! 

#3 Comprehensive Dental Care

We provide comprehensive dentistry, from preventive dental care to cosmetic dentistry and customized dental restorations. Our dental team also provides emergency dentistry in Roanoke for patients who need urgent dental treatment and pain relief. 

#4 Flexible and Affordable Dentistry 

Our Roanoke dental office is in-network with Always Care, Cigna, and Delta Dental. Though we are out-of-network with other insurance companies, we’re always pleased to file your insurance and help you make the most of your benefits. We also accept CareCredit to make dental treatments more flexible and affordable. 

Learn More About Our Approach to Family Dentistry in Roanoke, VA 

Are you looking for a family dentist in Roanoke, VA? Give us a call today at McDonald Family Dentistry to meet our team and schedule an appointment. 

We look forward to meeting you and welcoming you to our dental office!


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